Shipping & Returns
Shipping is just a flat rate on most items. Some large or bulky items will have a slightly higher shipping charge reflected on the Product's page. Ju-Ju-Be Release items will have a $6 flat rate fee. If actual shipping is less than the flt rate we will REFUND you the difference <3
Join our REWARDS program! It is free and in no time you can earn FREE SHIPPING!
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Gently Used, Sale and Clearance Items are FINAL SALE NO RETURNS OR EXCHANGES. New Items with TAGS ATTACHED and packaging UNOPENED are Gift Card for store credit ONLY. Baby carrier of any kind, Jujube and Mama cloth are FINAL SALE no returns or exchanges.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.